Broadband help

Radiokenny · ‎20-05-2026

Hi all

I have a Huawei Echo Life dg8041w from and as much as I try I cant get it to work .Am I missing something any help would do

I used 8080 port on my other TalkTalk router

Kind regards

Kenny

KeithFrench · ‎21-05-2026

Hi @Radiokenny

I can definitely help with port forwarding issues on all TalkTalk routers, irrespective of their support state.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

Gliwmaeden2 · ‎21-05-2026

@Radiokenny, the DG8041W is listed among devices that Talktalk no longer supports as it cannot supply firmware updates.

@KeithFrench may well be able to help with the current issue though.

If it's not working at all, Talktalk will issue a supported router [though you haven't mentioned what the other router is that you have already got, and haven't clarified where the Huawei came from].

If it still works, you'd be charged for a replacement, unless within 4 months of the end of your contract and want to renew.

https://help-centre.talktalk.co.uk/Broadband/Security/Telecoms_Security_Act_Unsupported_devices

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

KeithFrench · ‎21-05-2026

Hi @Radiokenny

Are you saying that you cannot get the DG8041W to work at all, or are you saying this is just a port forwarding problem? Assuming the latter, please can you PM me (to preserve your privacy) a screenshot of the port forwarding rule that you are trying to set up.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

ferguson · ‎20-05-2026

@KeithFrench

One for you, my friend?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

ferguson · ‎20-05-2026

@Radiokenny

Have you missed something out after "from?"

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Broadband help

PORT FORWARDING