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Broadband help

For queries about your TalkTalk broadband service.

Phone and Broadband down

Jeanevans1920
First Timer
Private Message TalkTalk

on ‎21-04-2024 05:04 PM

Message 4 of 4

My landline has been down since Tuesday 16th

Internet down since Yesterday 20th!

Is it possible to sort this ASAP please?

Thank you

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

on ‎23-04-2024 08:55 AM

Message 1 of 4

Hi Jeanevans1920

 

Do you still need help with this?

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎22-04-2024 06:59 AM

Message 2 of 4

Hi Jeanevans1920

 

I'm really sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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ferguson
Community Star
Private Message TalkTalk

on ‎21-04-2024 05:11 PM

Message 3 of 4

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. They will be back online tomorrow.

 

 

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