For between four to five weeks, I have been experiencing a below par internet service. Some days it's just about tolerable and I'm able to progress with what I need to do and access those websites required. On others, like today, Sunday 23rd April, it's deplorable and my progress is seriously hampered.
I do not leave my laptop and router permanently powered up. These are started up/booted as required which is at least once daily. I am connected to the router by ethernet, a cable connection, not Wi-Fi. Sometimes the first indication of what service I can expect is when I open MS Office Outlook and am notified 'Outlook cannot synchronize subscribed folders ..'. This is a worst-case scenario but fortunately isn't that common. Proceeding to open Firefox, my preferred browser, whatever website I try to open will inevitably result in an error message '.. We're having trouble finding that site. We can't connect to the server at ..' or perhaps I'm informed 'Connect to the internet. You're offline. Check your connection. No internet connection'. I must stress it never is any one particular website, all sites are unresponsive.
I have no option other than to persevere trying to open the website and eventually, usually after several minutes, I'll be successful. Everything's then usually fine until I need to access another website and the saga begins again. Imagine how it is when I've Googled a topic and I'm trying to follow up on the proffered links; chronic frustration.
When in this poor service predicament I've tried using MS Edge as a comparison but it is no better. Running the Windows Network Diagnostics leads to a diagnosis of 'Windows can't communicate with the device or resource (primary DNS server)'. I have also tried using another device, Samsung phone, which has similar issues accessing the internet. I've cleared the cache from within Firefox. Firefox is up to date at version 112.0.1 (64 bit).
This fickle behaviour with accessing the internet leads me to conclude the problem is external to my equipment and the premises. Help appreciated.
