cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Ports 21 and 22 are open but the rest are not.

astronovaval
Team Player
Private Message
Message 69 of 69

Ports 21 and 22 are open just fine. I add ports 28015, 28016 and 28083 along side 21 and 22 but the 280XX arent opening, this is for setting up a Rust Dedicated Game Server.

0 Likes
68 REPLIES 68

Message 41 of 69

Still nothing, going to try updating the game server since there is a new patch out

0 Likes

Message 42 of 69

Okay, Port 28083 is not blocked by my firewall but for some reason it seems 28015 is.. despite allowing it on UDP

i just ran telnet on localhost for port 28015 and its saying connection refused. all the other ports are fine and connect. 
22 ALLOW IN Anywhere
21 ALLOW IN Anywhere
28015 ALLOW IN Anywhere
28016 ALLOW IN Anywhere
28082 ALLOW IN Anywhere
28083 ALLOW IN Anywhere

Edit: specified from port 28015 to port 28015/UDP. going to see if this does anything

0 Likes

Message 43 of 69

Alright ill have a look now, thank you!

0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 44 of 69

Hi @astronovaval 

 

Wireshark never lies!

 

Looking at TCP port  28083. Your problem is that the initial request comes in from the internet, through the router fine, but there is no response from the game server.

 

The most likely case is that the Linux firewall is blocking the initial TCP packet from getting to your game server. It is possible though that the packet reaches the port & it is closed. The reject packet that the application will send if the port is closed could be blocked by the firewall. 

 

There is one other possibility that the game server only opens port 28083 after successful traffic comes in on one of the other ports.

 

The problem is therefore with your Linux or game server, not the router.

 

I'd suggest that you contact the game server's support people, or investigate the Linux Firewall further. I must say though that I have never had any problems in opening ports in it.

 

Let me know what you find out.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 45 of 69

I have downloaded your trace, thanks very much. I have also deleted it from your thread, as it can be seen by anyone.

 

The real order to do this in is:-

  1. Start the trace
  2. Test the application
  3. When it fails, stop & save the trace.

I'll look at it now & get back to you shortly.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

0 Likes

Private Message

Message 46 of 69

I believe this is what i'm supposed to have done, started the server then started capturing.

0 Likes

Message 47 of 69

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 48 of 69

Thanks @Karl-TalkTalk.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

0 Likes

Message 49 of 69

Hi

 

Should be enabled now @KeithFrench 

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 50 of 69

You do not have PMs enabled currently within your Community Profile, I will ask TalkTalk to enable them for you.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 51 of 69

I will PM you shortly.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 52 of 69

No problem.

 

Give me a shortwhile to update my guide on how to install it in Linux & I will send it to you.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

0 Likes

Message 53 of 69

Its running Linux Ubuntu currently, and I'm pretty unfamiliar with Wireshark.

edit: ive just installed it on the machine

0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 54 of 69

Assuming that you are not testing like your UDP ones & falling victim to NAT Loopback, then the next step is Wireshark. Is your device on 192.168.1.10 either a Windows or Linux PC? They are the two most common operating systems that support Wireshark. I can analyse the traces for you if required. If you are not familiar with Wireshark, then I can send you a guide of mine on it.  

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

0 Likes

Message 55 of 69

that makes sense, if the UDP port was open, you would be able to see my server in the game's server list and have anyone connect to it. but you cannot sadly.
the main thing im worried about is the 28083 port still not being open, its a key part of the game that i'd really like to have working. 

0 Likes

Message 56 of 69

still nothing.. still showing most ports as closed

0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 57 of 69

If you are trying to connect from a local device via the router's WAN IP address, that will never work, due to NAT Loopback blocking the port on its return to the router. I thought from one of your early posts that you were only trying a port-checking website.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 58 of 69

You shouldn't have to, but I did see someone the other day where it started working after a router reboot.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

0 Likes

Message 59 of 69

Will i have to restart my router for these changes to take effect?

the UDP one is pretty easy to test, i have my other machine that cannot connect to the server via the public ipv4 address, only via the internal local ip of the server. 

0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 60 of 69

Thanks, no problems there. Can you try deleting the TCP one that does not work & then adding it again? How are you testing the UDP one? The only difference with mine is that I only ever set the protocol to TCP & UDP if it will use either, if not I always specify them exactly:-

 

My rulesMy rules

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

0 Likes