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Broadband help

For queries about your TalkTalk broadband service.

Problem with broadband

Park21
First Timer
Private Message TalkTalk

on ‎22-05-2025 03:37 PM

Message 2 of 2

Hi Have carried out tests on my connection a couple of times (latest was yesterday). My speed are DL 14mbps and UL 0.7 mbps. ( Minimum stated being DL 17mbps). I have carried various action such as resetting the router and switching it off & on. I have a Huawei HG633.

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1 REPLY 1

sabelo-TT
Support Team
Staff
Private Message

on ‎22-05-2025 03:49 PM

Message 1 of 2

Hello there @Park21, thank you for bringing this to our attention as I do apologise for any difficulties caused by this. I will be able to check on this for you. 

 

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