cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Replacement Wi-Fi Hub

Gossip2015
Newbie
Private Message TalkTalk
Message 2 of 2

I have just received a new Wi-Fi Hub. The package did not contain a new Micro-filter. Can I re-use my existing TalkTalk filter?  

0 Likes
1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

Unless there was a specific problem with the current microfilter it wouldn't be sent with the hub these days,  @Gossip2015.

 

The Hub3 is currently sent out for all services but was initially designed for Full Fibre which doesn't use microfilters.

 

If you have any issues, staff can send replacement microfilters separately. 

 

Talktalk is trying to cut back on unnecessary waste.

Gliwmaeden2, a fellow customer.
0 Likes