Unless there was a specific problem with the current microfilter it wouldn't be sent with the hub these days, @Gossip2015.
The Hub3 is currently sent out for all services but was initially designed for Full Fibre which doesn't use microfilters.
If you have any issues, staff can send replacement microfilters separately.
Talktalk is trying to cut back on unnecessary waste.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
