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For queries about your TalkTalk broadband service.

Returning equipment

5tok3s
Team Player
Private Message TalkTalk
Message 2 of 2

I have received a new router, complete with the extra accessories (cables, mains adapter etc) which I already have, and want to return the old router (which still works) aswell as the accessories which I don't need. I didn't receive a returns label or pre-addressed plastic mailing bag. How can I return the unwanted items, please?

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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi @5tok3s 

 

I have ordered a returns bag for you, please allow 24-48hrs for this to arrive.

 

Thanks

 

Debbie