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Broadband help

For queries about your TalkTalk broadband service.

Router Replacement

Pyciu
First Timer
Private Message TalkTalk
Message 3 of 3

Hi,

 

Is there a chance to get a replacement router with wifi 6 (or newer)? I've been with TalkTalk for over 5 years and never changed the router. Just signed in a new 24 month contract but have not seen an option to upgrade the equipment.

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @Pyciu 

 

Can I just check, have you spoken to our Loyalty Team about upgrading your package?

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

The only WiFi 6 router that TalkTalk do is the Eero 6 and that is only available on the Full Fibre 150 package or faster.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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