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Broadband help

For queries about your TalkTalk broadband service.

Router problem

vlkuokyung
First Timer
Private Message

on ‎10-05-2023 09:01 PM

Message 8 of 8

Hi,

 

My router seems to have some problem with the power supply. I have to keep pressing the power button to keep it on. Once I release it, the router is off.  Could anyone help?

 

Thank you.

0 Likes
7 REPLIES 7

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to vlkuokyung

on ‎16-05-2023 06:37 AM

Message 1 of 8

Hi vlkuokyung

 

That's great, thanks for letting us know 🙂

 

Debbie

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vlkuokyung
First Timer
Private Message
In response to Debbie-TalkTalk

on ‎15-05-2023 10:30 PM

Message 2 of 8

Hi Debbie,

Yes, we received the router today. Thank you so much for your help!

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

on ‎15-05-2023 10:39 AM

Message 3 of 8

Hi vlkuokyung

 

Have you received the router?

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Debbie-TalkTalk
Support Team
Staff
Private Message
In response to vlkuokyung

on ‎12-05-2023 06:50 AM

Message 4 of 8

Hi vlkuokyung

 

Thank you 🙂

 

I have ordered you a replacement router, please allow 24-48hrs for this to arrive.

 

Let us know how you get on.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




vlkuokyung
First Timer
Private Message
In response to Gliwmaeden2

on ‎11-05-2023 08:21 PM

Message 5 of 8

Added. Thank you.

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎11-05-2023 07:13 AM

Message 6 of 8

Hi vlkuokyung

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎10-05-2023 11:38 PM

Message 7 of 8

Add your Talktalk landline number  / account number to your community forum profile details for TT staff to identify your account, @vlkuokyung.

 

Go via your avatar/name; settings;Personal Information. SAVE CHANGES. 

 

Staff will reply during the day. Your post is in the queue for attention. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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