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Broadband help

For queries about your TalkTalk broadband service.

Router problem

vlkuokyung
First Timer
Private Message
Message 8 of 8

Hi,

 

My router seems to have some problem with the power supply. I have to keep pressing the power button to keep it on. Once I release it, the router is off.  Could anyone help?

 

Thank you.

0 Likes
7 REPLIES 7

Message 1 of 8

Hi vlkuokyung

 

That's great, thanks for letting us know 🙂

 

Debbie

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Message 2 of 8

Hi Debbie,

Yes, we received the router today. Thank you so much for your help!

Message 3 of 8

Message 4 of 8

Hi vlkuokyung

 

Thank you 🙂

 

I have ordered you a replacement router, please allow 24-48hrs for this to arrive.

 

Let us know how you get on.

 

Thanks

 

Debbie

Message 5 of 8

Added. Thank you.

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 6 of 8

Hi vlkuokyung

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 7 of 8

Add your Talktalk landline number  / account number to your community forum profile details for TT staff to identify your account, @vlkuokyung.

 

Go via your avatar/name; settings;Personal Information. SAVE CHANGES. 

 

Staff will reply during the day. Your post is in the queue for attention. 

Gliwmaeden2, a fellow customer.