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Broadband help

For queries about your TalkTalk broadband service.

Router reset settings

NinjasUnite
Team Player
Private Message
Message 9 of 9

Hi,

 I would just like confirmation that WiFi optimisation is still turned off as I’ve noticed the router reset all the settings I changed when it updated. Thanks in advance.

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8 REPLIES 8

Message 1 of 9

Hi,

 

Ok thanks for confirming 🙂

 

Thanks

 

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Message 2 of 9

Yes, it’s all fine.

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Message 3 of 9

Morning,

 

Ok thanks for confirming. Is the connection still ok at the moment?

 

Thanks

 

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Message 4 of 9

Hi Chris,

Before the update yes but I could have it on high with no issues. After the router update no, I didn’t change it. It was already on high when I was diagnosing my game and Discord issues.

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Message 5 of 9

Hi NinjasUnite,

 

Thanks for the information about the firewall, could I just ask, had you changed it from the default setting to high?

Chris

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Message 6 of 9

Thanks Debs. Not sure if this change to the firewall is intentional or not but I’d thought I’d make you aware that I use to be able to have the firewall on high with no issues but now I have to have it on medium otherwise it stops me from joining Discord voice channels and playing live service games such as Ghost Recon Breakpoint.

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Message 7 of 9

Thank Debs. I’d also like to draw your attention to an issue with the firewall. I use to be able to have it on high with no issues but now I have to have it on medium otherwise it stops me from connecting to game servers such as Ubisoft and Discord voice channels. Not sure if the change was intentional or not so I’d thought I’d make you aware.

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 8 of 9

Hi NinjasUnite

 

Apologies, I have now switched this off again.

 

Thanks

 

Debbie

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