12-06-2022 12:06 PM - edited 12-06-2022 12:20 PM
after never really having any broadband problems either wired or WiFi to our phones/TV's etc, we now have good connection to the router ( according to the support page ) but TalkTalk tells me only 8 to 12mbps to TV and phone today. I've rebooted the router. No change. I've changed TV from wired to WiFi, no difference. Router is in the same place it's always been. What next to try ?
"Browse files to attach" does not respond, so I can't send screenshot of TalkTalk router to device speed issues
on 13-06-2022 07:38 AM
I'm sorry to hear this. I've run a test on the line now which hasn't detected a fault and the connection stats look ok. Have you tried powering down the router for a full 30 minutes and then retested the speed again?
on 12-06-2022 12:44 PM
Are you only using WiFi then or is the TV bad on the Ethernet connection? Which make/model of router do you have?
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?