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Broadband help

For queries about your TalkTalk broadband service.

Router

Geeadil
First Timer
Private Message TalkTalk

on ‎24-08-2024 12:49 PM

Message 3 of 3

Flashing orange then turns off

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎26-08-2024 07:52 AM

Message 1 of 3

Hi @Geeadil 

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Please can you also answer the questions in Keith's last post?

 

Thanks

 

Debbie

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KeithFrench
Community Star
Private Message TalkTalk

on ‎24-08-2024 01:04 PM

Message 2 of 3

Please can you elaborate by answering these few questions:-


1. What make/model of router do you have (if this is a TalkTalk router, these details will be on a label on the rear or underside of it)?
2. What package are you on?
3. If Full Fibre, what lights are on the ONT?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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