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Broadband help

For queries about your TalkTalk broadband service.

Router

Geeadil
Visitor
Private Message TalkTalk

on ‎24-08-2024 12:49 PM

Message 3 of 3

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎26-08-2024 07:52 AM

Message 1 of 3

Hi @Geeadil 

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Please can you also answer the questions in Keith's last post?

 

Thanks

 

Debbie

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KeithFrench
Community Star
Private Message TalkTalk

on ‎24-08-2024 01:04 PM

Message 2 of 3

Please can you elaborate by answering these few questions:-


1. What make/model of router do you have (if this is a TalkTalk router, these details will be on a label on the rear or underside of it)?
2. What package are you on?
3. If Full Fibre, what lights are on the ONT?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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