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Broadband help

For queries about your TalkTalk broadband service.

Router

mrgeezer96
First Timer
Private Message TalkTalk
Message 2 of 2

Hi

I have been moved automatically from Shell over to talktalk. I am able to use the broadband, but the line tests show that they cannot identify (obviously) my router.

My question therefore, is how do I get a new talk talk router

Also, by connection is to the cabinet, not direct to my home, so which app should I download for my phone 

Thanks

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1 REPLY 1

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi mrgeezer96,

 

If you've moved from Shell you'll need to speak to the migrations team on 0345 172 0088, they'll be able to help with your query

 

Thanks

Chris