Is the Sagemfast router the only model that TalkTalk have? I am having problems with the router I have now. The broadcast range is so weak I have an extender below the router - the router is located on the 1st floor with the extender in the living room below and the extender has a orange light indicating a weak signal. Everytime I run a connection test it comes up with "We've found a fault" I've had Openreach out about four or five times and they're replaced the line to the house, checked all the connections, etc and found no fault. Only thing they couldn't test is the router. Now this is the fifth router I've had in the four years we've been here. Most last less than a year before they somehow pack in working and TalkTalk send another out.
After I run the connection test I get an email from TalkTalk saying they've found a fault then they say the fault is in our house and say here is a few checks to run that will (hopefully) fix it. But it never does and a week or so later run the connection test and same unidentified fault comes up.
Neil Ashforth
