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Broadband help

For queries about your TalkTalk broadband service.

Slow internet

Jsaw46
First Timer
Private Message TalkTalk
Message 4 of 4

My Internet is very slow and keeps dropping making it difficult to work from home

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Good morning,

 

How are you getting on? Do you still need assistance with this?

 

Thanks

 

Michelle

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 4

@Jsaw46, customer service is not quite as fully available as normal over the festive period. 

 

Phoning 03451 720088 is 9am - 6pm on Saturday, 23rd, but after that:

 

20231222_205611.jpg

Live Chat will also be slightly curtailed:

 

20231222_210119.jpg

Gliwmaeden2, a fellow customer.
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AllyM
Philosopher
Private Message TalkTalk
Message 3 of 4

With the weekend and Christmas holidays, staff are not likely to be on here for a few days.

You may be quicker contacting customer services by phone tomorrow, or via live chat.

 

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