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Broadband help

For queries about your TalkTalk broadband service.

Solid orange light on my WiFi-Hub

otaylor
First Timer
Private Message TalkTalk

on ‎01-04-2024 06:04 PM

Message 3 of 3

Hello! 

 

I was wondering if anyone could help me find where you can order a replacement wifi-hub, our router has had a solid orange light on it all day, I have tried a few factory resets and leaving it switched off for 20 minutes, but to no avail.

 

I had a similar issue 18 months ago when a replacement router fixed a similar issue.

 

Many thanks

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎04-04-2024 07:13 AM

Message 1 of 3

Hi otaylor

 

Have you received the replacement router?

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎02-04-2024 06:58 AM

Message 2 of 3

Hi otaylor

 

I'm sorry to hear this.

 

I can see that the router has already been ordered and you should receive this within the next 24-48hrs.

 

Thanks

 

Debbie

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