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Broadband help

For queries about your TalkTalk broadband service.

Speak to a real person

Jbhughes1993
First Timer
Private Message TalkTalk
Message 10 of 10

How do I actually speak to a real person who works for talk talk please 

9 REPLIES 9

Message 1 of 10

Please follow up only on your own topic, @Janinejonnyisla.

Gliwmaeden2, a fellow customer.
0 Likes

Message 2 of 10

The customer service is none existent 

0 Likes

Message 3 of 10

Please see the reply above to a previous poster, @patleggett.

 

Start your own thread!

 

Complete your community forum profile details. 

 

Staff will respond after the weekend to your new topic, NOT this one.

Gliwmaeden2, a fellow customer.
0 Likes

Message 4 of 10

Hi, @patleggett 
Please start your own thread as each case is considered unique and it is easier for support to be given to one person per thread and also less confusing.

 

Also staff will require more information on your issue, so please detail the issue end what you have ro far tried to get it working.


To start your thread click the Browse button, then Help With Your Service and select the appropriate category. You will then see a Blue Button "Start A Topic"
Please also note that you should only post back on that thread and not start another on the same topic as multiple posts cause delay to you and others seeking help.
Thank you

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

patleggett
Newbie
Private Message TalkTalk
Message 5 of 10

my phone is still not connected 

0 Likes

Message 6 of 10

Hi, @Vaiva077 

 


If you'd like staff here to look into your issue, go to the appropriate help board and please start your own thread as each case is considered unique and it is easier for support to be given to one person per thread and also less confusing.
To start your thread click the Browse button, then Help With Your Service and select the appropriate category. You will then see a Blue Button "Start A Topic"
Please also note that you should only post back on that thread and not start another on the same topic as multiple posts cause delay to you and others seeking help.
Thank you

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
0 Likes

Vaiva077
First Timer
Private Message TalkTalk
Message 7 of 10

How can I speak with someone who can speaks English? And since when talk talk just provides 40% service and charges 75 pounds for enginer

0 Likes

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 8 of 10

Morning,

 

Can we help with anything here?

 

Thanks

 

Michelle

 

0 Likes

fr8ys
Community Star
Private Message TalkTalk
Message 9 of 10

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

 

Or alternatively detail your issue here and staff will look into and respond (but not by phone).

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
0 Likes