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Broadband help

For queries about your TalkTalk broadband service.

Supersafe boost

seedtesta
First Timer
Private Message

on ‎14-03-2023 02:58 PM

Message 4 of 4

I've been unable to log into my Supersafe Boost. I've requested a change of password but no email received. Can I have a link that will allow me to do this, please?

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3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
In response to mickeblue

on ‎29-03-2023 08:28 AM

Message 1 of 4

Hi mickeblue, as I said to the original poster ther password message is always sent. Often though it ends up in the spam/junk folder. Have you checked your spam and junk folders.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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mickeblue
Team Player
Private Message

on ‎28-03-2023 04:15 PM

Message 2 of 4

Good luck with that one seedtesta.

I had to reinstall Windows at the weekend and couldn't remember my original password... was still none the wiser after 7 submissions for an email prompt so I called fSecure. Very helpful people but the answer I got was they don't keep details of TalkTalk Super Safe customers, so despite being supposedly covered until 31.08.23 I might as well uninstall the program and go tell it to the mountains.

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Ady-TalkTalk
Support Team
Staff
Private Message

on ‎16-03-2023 02:03 PM

Message 3 of 4

Hi seedtesta, if you requested one it will have been sent. If not showing in your inbox it will turn up in your spam/junk folder. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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