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Broadband help

For queries about your TalkTalk broadband service.

Suspend Bills while away

AndyC303
First Timer
Private Message TalkTalk

on ‎15-12-2024 01:55 PM

Message 4 of 4

Good day, I will be out of the country for 2 months and wanted to know if there was an option to suspend service for those months so I need not pay as nobody will be using it. 

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0 Likes
3 REPLIES 3

Gliwmaeden2
Community Star
Private Message TalkTalk
In response to AndyC303

on ‎15-12-2024 04:57 PM

Message 1 of 4

Sometimes there's no easy way to present the facts, @AndyC303!

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes

AndyC303
First Timer
Private Message TalkTalk
In response to Gliwmaeden2

on ‎15-12-2024 03:26 PM

Message 2 of 4

I appreciate the feedback, think you could have said it nicer. 

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎15-12-2024 02:26 PM

Message 3 of 4

No.

 

Just like with gas / electricity, you remain connected, so you pay your bills, @AndyC303.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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