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For any questions about your TalkTalk mobile service.

Talktalk Mobile SIM

sandgrown
Conversation Starter
Private Message TalkTalk
Message 4 of 4

Good Morning. I have been a loyal TT customer for 16 consecutive years. Some time ago as part of a then new contract I was given a TT Mobile SIM card with free calls texts and data to a given limit with the promise that this would remain for as long as I was a TT customer.

 

I still receive monthly online TT mobile bills showing a small credit. 

 

I have not used the TT SIM for a while as my old mobile phone stopped working and my then new mobile phone wouldn't accept the old TT SIM card as the card was too big.

 

I believe the new phone SIM is known as a NANO SiM. Please advise how to get ghe card replaced.

 

Many thanks and kind regards. Derek 

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3 REPLIES 3

sandgrown
Conversation Starter
Private Message TalkTalk
Message 2 of 4

Hello Arne

Many thanks for your prompt reply. I have done as you suggested and a new Nano SIM is on its way to me. Thanks again. Sandgrown 

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi sandgrown

 

You will need to call us 03451720088 and ask to speak to the mobile team, they can help.

 

Regards