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Broadband help

For queries about your TalkTalk broadband service.

Switching To Virgin Media

lilajude
First Timer
Private Message TalkTalk

on ‎18-07-2022 12:41 PM

Message 3 of 3

On 29th June 2022 I started a switch from TalkTalk to Virgin Media.

I was going to switch my broadband and telephone.

Virgin Media are not very good, they have not been able to "cable up" my house and so I have cancelled the contract with Virgin Media.

 

Can you confirm that I can stay with TalkTalk please ?

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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message

on ‎18-07-2022 12:48 PM

Message 1 of 3

Hello,

 

I'd recommend calling our Loyalty Team directly as they will be able to check this for you.

 

Thanks

 

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ferguson
Community Star
Private Message TalkTalk

on ‎18-07-2022 12:47 PM

Message 2 of 3

You would probably do best to contact customer services directly, details here:

https://community.talktalk.co.uk/t5/Articles/Ways-of-contacting-us/ta-p/2230529

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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