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Broadband help

For queries about your TalkTalk broadband service.

Talktalk fibre down again

mantagte1
Participant
Private Message

on ‎03-12-2022 01:42 AM

Message 3 of 3

My router has slow flashing orange light yet again, so no Internet no emails no tv no nothing  and the bloody service center is down for maintenance 

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎05-12-2022 07:07 AM

Message 1 of 3

Hi mantagte1

 

I'm really sorry for the delay.

 

I've completed a line test which hasn't detected any faults and your line is showing in sync and connected.

 

Is the connection working ok now?

 

Thanks

 

Debbie

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KeithFrench
Community Star
Private Message TalkTalk

on ‎03-12-2022 11:13 AM

Message 2 of 3

I have asked one of TalkTalk's support to pick your thread up and investigate it for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first. Please try to avoid posting on here until TalkTalk has responded to you, otherwise, this will just put you further down the queue.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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