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Broadband help

For queries about your TalkTalk broadband service.

Tariff

Bjfish
Visitor
Private Message TalkTalk
Message 3 of 3

If I change to a cheaper tariff now ,when the faster fibre gets installed near me can I change again with no penalties for changing

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2 REPLIES 2

Bjfish
Visitor
Private Message TalkTalk
Message 1 of 3

Thank you very much for your reply just looking at reducing bills but don’t want to lose out when the faster fibre gets installed as it is with city fibre which I believe is a sister firm to talk talk once again thank you 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

It's hard to look ahead as you don't know when  / if Talktalk will team up with whichever company is doing the installation, @Bjfish.

 

Often Talktalk contacts customers when it's available, to offer a free upgrade. You'd have to wait and see.

 

There wouldn't be a penalty for changing if it was an offer from Talktalk. 

Gliwmaeden2, a fellow customer.