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Broadband help

For queries about your TalkTalk broadband service.

Tariff

Bjfish
Popular Poster
Private Message TalkTalk
Message 3 of 3

If I change to a cheaper tariff now ,when the faster fibre gets installed near me can I change again with no penalties for changing

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2 REPLIES 2

Bjfish
Popular Poster
Private Message TalkTalk
Message 1 of 3

Thank you very much for your reply just looking at reducing bills but don’t want to lose out when the faster fibre gets installed as it is with city fibre which I believe is a sister firm to talk talk once again thank you 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

It's hard to look ahead as you don't know when  / if Talktalk will team up with whichever company is doing the installation, @Bjfish.

 

Often Talktalk contacts customers when it's available, to offer a free upgrade. You'd have to wait and see.

 

There wouldn't be a penalty for changing if it was an offer from Talktalk. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.