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For queries about your TalkTalk broadband service.

UNABLE TO ACCESS PLEX AND DISCORD

yakulebak
First Timer
Private Message
Message 2 of 2

I am unable to access Plex and Discord voice services (stopped working recently). I have a Sagemcom Fast 5364 router with SG4K100136 software.

If I replace the router I can get to both services so it appears to be a router issue.

Does anyone know how to stop the router from blocking these services?

 

i also have another problem with a secondary router which cannot connect through the Talktalk router to any time server. I think this might be connected to the same issue.

 

Thanks for any help

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hello,

 

Can you please update your community profile to include your:
 

  • Name
  • Telephone number
  • Alternative contact number

 

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 


 

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