Unable to access admin interface of router.

[a60man]

Hi there

I am unable to access the admin interface of my router using the default Router Username and Router Password printed on the back of the router. The username and password have not been changed since I received the router some years ago.

[Chris-TalkTalk]

That's great a60man, thanks for letting me know 

Have a great weekend 🙂

Chris

[a60man]

Thank you Chris, new router arrived and all is working.

[Chris-TalkTalk]

OK, I've ordered the router, it should be with you within a couple of working days

Chris

[a60man]

Hi Chris

Yes that would seem to be a good solution, thanks for your help.

[Chris-TalkTalk]

Ok thanks. It's possible that there's a fault with the router, would you like me to send a replacement?

Chris

[a60man]

I just tried clearing cache and that did not work.

[Chris-TalkTalk]

OK thanks. Could you try clearing your internet browser cache and then try again

Chris

[a60man]

Router reset and still access denied

[Chris-TalkTalk]

OK thanks 🙂

[a60man]

Hi Chris, thanks for the reply, I will try resetting.

[Chris-TalkTalk]

Hi a60man,

Could you  try resetting the router to factory default settings and then try accessing the router UI again. Please let us know how you get on - Restore your router to factory settings - TalkTalk Help & Support

Chris