For queries about your TalkTalk broadband service.
on 20-09-2024 01:36 PM
I am unable to connect my work laptop Cisco vpn to my home wifi since the 17th Sept. Apparently this is a known issue as loads of customers have complained on this forum and it is due to a firmware update that has recently been completed. Could you please confirm if there is a fix for this issue as it is stopping me working from home? So far nobody has been able to resolve the issue.
on 27-09-2024 06:45 AM
on 23-09-2024 06:47 AM
on 20-09-2024 05:14 PM
Hi Debbie,
I can confirm I can now connect.
Thank you so much for your help.
on 20-09-2024 01:58 PM
Hi @DShadman
Apologies for this.
I'm confident this will resolve the issue for you. If you do experience any further issues then please post back here and let me know.
I will also check in again with you on Monday.
on 20-09-2024 01:55 PM
Thank you I have had to come into the office as the router wasn’t working. I will retest when I get home and let you know. Thanks
on 20-09-2024 01:53 PM
on 20-09-2024 01:49 PM
Hi, all completed.
on 20-09-2024 01:40 PM
Hi @DShadman
Apologies for this.
Please can you add your TalkTalk landline number to your Community Profile, we can then take a look at this for you.
Thanks
Debbie