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Broadband help

For queries about your TalkTalk broadband service.

Unable to view bill via Firefox

TonyHoward
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 3 of 3
For some months now I have been unable to view my bill via my browser Mozilla Firefox. It just hangs when trying to load. I am able to access it via Google Chrome.
 
Could you please investigate
 
Tony
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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message
Message 1 of 3

Hi Tony,

 

How are you getting on?

 

Thanks

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

Do you restrict the cookie usage, not restricting seems to help with all TalkTalk sites. Plus make sure that you do not disable pop ups or use an ad blocker on MyAccount.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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