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Broadband help

For queries about your TalkTalk broadband service.

Upgrade of router

gerjone58
Newbie
Private Message TalkTalk
Message 6 of 6

Profile updated as requested.

G Jones
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5 REPLIES 5

Message 1 of 6

Hi @gerjone58 

 

Thanks for your reply. I've ordered the replacement router for you, please allow 24-48hrs for this to arrive.

 

Let us know how the connection compares with this router.

 

Thanks again.

 

Debbie

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Message 2 of 6

Yes -- it  constantly drops down to a crawl requiring me to re-start it, as a consequence of this frequently members of my family are unable to connect their devices when only 1 or 2 other devices are connected. 

G Jones

Message 3 of 6

HI @gerjone58 

 

I can send you a replacement router, can I just check, are you experiencing issues with your current router?

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gerjone58
Newbie
Private Message TalkTalk
Message 4 of 6

A replacement from the old Huawei HG 633 to the Talk Talk wi fi hub.

G Jones
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KeithFrench
Community Star
Private Message TalkTalk
Message 5 of 6

Please can you elaborate on what you require?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?