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Broadband help

For queries about your TalkTalk broadband service.

Upgrade of router

gerjone58
Chatterbox
Private Message TalkTalk
Message 6 of 6

Profile updated as requested.

G Jones
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5 REPLIES 5

Message 1 of 6

Hi @gerjone58 

 

Thanks for your reply. I've ordered the replacement router for you, please allow 24-48hrs for this to arrive.

 

Let us know how the connection compares with this router.

 

Thanks again.

 

Debbie

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Message 2 of 6

Yes -- it  constantly drops down to a crawl requiring me to re-start it, as a consequence of this frequently members of my family are unable to connect their devices when only 1 or 2 other devices are connected. 

G Jones

Message 3 of 6

HI @gerjone58 

 

I can send you a replacement router, can I just check, are you experiencing issues with your current router?

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gerjone58
Chatterbox
Private Message TalkTalk
Message 4 of 6

A replacement from the old Huawei HG 633 to the Talk Talk wi fi hub.

G Jones
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KeithFrench
Community Star
Private Message TalkTalk
Message 5 of 6

Please can you elaborate on what you require?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support