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Broadband help

For queries about your TalkTalk broadband service.

Upload speed 0.8. Have had 3x2.5 hour sessions on chat and they cant find a problem.

Lonsdale25
Newbie
Private Message TalkTalk
Message 4 of 4

I work from home and use video conferencing most of the day. I have been doing this with no problems for several years. Talktalk have been no help whatsoever. 

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3 REPLIES 3

Mandisa-TT
Support Team
Staff
Private Message
Message 1 of 4

I have checked on your account, and I can confirm that you are on Fast Broadband and your Highest Upload is 0.9Mbps and lowest Upload is 0.8Mbps. 

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Mandisa-TT
Support Team
Staff
Private Message
Message 2 of 4

Hi @Lonsdale25 I will access your account and check this for you.

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ferguson
Community Star
Private Message TalkTalk
Message 3 of 4

If you have a standard ADSL (i.e. non-fibre) service then that upload speed is about right. 

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