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Broadband help

For queries about your TalkTalk broadband service.

Upload speed 0.8. Have had 3x2.5 hour sessions on chat and they cant find a problem.

Lonsdale25
First Timer
Private Message TalkTalk

on ‎10-12-2025 07:01 PM

Message 4 of 4

I work from home and use video conferencing most of the day. I have been doing this with no problems for several years. Talktalk have been no help whatsoever. 

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3 REPLIES 3

Mandisa-TT
Support Team
Staff
Private Message

on ‎11-12-2025 07:07 AM

Message 1 of 4

I have checked on your account, and I can confirm that you are on Fast Broadband and your Highest Upload is 0.9Mbps and lowest Upload is 0.8Mbps. 

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Mandisa-TT
Support Team
Staff
Private Message

on ‎11-12-2025 07:03 AM

Message 2 of 4

Hi @Lonsdale25 I will access your account and check this for you.

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ferguson
Community Star
Private Message TalkTalk

on ‎10-12-2025 07:10 PM

Message 3 of 4

If you have a standard ADSL (i.e. non-fibre) service then that upload speed is about right. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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