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Broadband help

For queries about your TalkTalk broadband service.

VPN AND ROUTER SOFTWARE SG4K100136

linercapr
First Timer
Private Message

on ‎28-04-2023 11:31 AM

Message 3 of 3

Im not sure if talk talk or the community will read this but our IT department can't connect to my router, we had a previous issue with wifi range as well. They said this is the old firmware SG4K100136. with the VPN. Is it possible to get an upgrade to the firmware or hardware so that I can work from home? is this something I can do myself from a the router?

omegle xender
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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

on ‎01-05-2023 08:38 AM

Message 1 of 3

Hi linercapr

 

Do you still need help with this?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎28-04-2023 11:32 AM

Message 2 of 3

Hi linercapr

 

Apologies for this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then check/upgrade your router firmware.

 

Thanks

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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