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FIbre Support

Get expert support with your Fibre connection.

Router no longer supported.

hootrz
Team Player
Private Message TalkTalk

yesterday

Message 3 of 3

Hi I have just received an email from talktalk to say my router is no longer supported by the manufacturer with software and security updates.

I do online banking on my pc and do not want to risk using a unsecure router.

 

Could I have a replacement router sent to me please?

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2 REPLIES 2

hootrz
Team Player
Private Message TalkTalk

yesterday

Message 1 of 3

Hi its a -  Huawei HG633

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Karl-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 2 of 3

Hi

 

what model router do you have ?

 

Also, please see our article : 

 

https://community.talktalk.co.uk/t5/Articles/Telecoms-Security-Act-Unsupported-Devices/ta-p/3102538

 

Thanks  

Karl. 

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