FIbre Support

cyprianos1 · ‎20-03-2025

Router flashing orange for over 2 days. The line has been tested and phone socket, all ok. Checked router setup and cabling, powered off for 20 mins, factory reset etc, fault remains. Faulty router?

I wonder if it is an authentication issue or router malfunction? Regarding the former-I have been unable to update my Safesettings for a week now. Regarding the later even when I perform a factory reset the router does not respond at all and the ornage light continues to flicker

What next?

Debbie-TalkTalk · Friday

Hi @cyprianos1

Can you connect ok now?

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Karl-TalkTalk · ‎20-03-2025

Hi

I'm showing the router online with an authentication record from 30 minutes ago, is this now online ?

Thanks

Karl.

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cyprianos1 · ‎20-03-2025

Thanks I have

Debbie-TalkTalk · ‎20-03-2025

Hi @cyprianos1

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

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Router flashing orange for 2 days