on 21-01-2022 08:37 PM
I have an identical problem to https://community.talktalk.co.uk/t5/Broadband/VPN-connection-stopped-working/td-p/2852764
I also have the Sagemcom wifi hub. I think it stopped working on Wednesday but was fine before that. I need to be able to access my VPN to work from home.
on 26-01-2022 06:34 AM
on 22-01-2022 09:04 AM
Apologies for this.
I have ordered you a Huawei WIFI hub, please allow up to 48hrs for this to arrive.
Please let us know how the connection compares with this router.
on 21-01-2022 08:51 PM
If you would like the support team here to look into this for you make sure that your personal details including TalkTalk landline number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. Bear in mind that they will not be back online before Monday.