For queries about your TalkTalk broadband service.
on 24-01-2022 02:07 PM
The VPN connection has stopped working when working from home. It used to work a treat but I haven't needed it since December. I Tried to connect yesterday as I'm currently isolating with COVID and just comes up with a message that connection couldn't be established so the port has been closed. I have gone through it with our IT guys (laptop, server and VPN) and all is set up correctly and pointing to a router fault. And reading the discussions here it appears there has recently been a firmware update which has caused the problem. Are you able to send a new router if needed or is there another simple fix?
on 24-01-2022 02:12 PM
Closing as duplicate thread, I have posted on your other topic on the Community.
Thanks