For queries about your TalkTalk broadband service.
on 12-07-2022 09:33 AM
Hi,
I am trying to use my VPN but it doesn’t work on TalkTalk. It works on other broadbands.
Device version: FAST 5364-3 TB
Thank you
on 14-07-2022 08:22 AM
Morning,
How are you getting on? Do you still need help with this?
Thanks
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on 12-07-2022 09:47 AM
OK thanks. We can try a different firmware version, would you like to give this a try?Chris
Chris, Community Team
on 12-07-2022 09:40 AM
It says PPTP port is limited on the router. This is the first time trying this VPN on TalkTalk but it worked on my old broadband.
on 12-07-2022 09:35 AM
Hi Pandast1,
Welcome to the Community. What happens when you try to connect to your VPN, do you get an error message?Has it worked in the past?Chris
