Broadband help

Lynda1781 · ‎13-07-2022

I am having the same issue as a lot of people with my VPN no longer connecting

can i get some help please?

Michelle-TalkTalk · ‎14-07-2022

Morning,

How are you getting on? Is everything now ok?

Thanks

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Chris-TalkTalk · ‎13-07-2022

OK, I'll start the update now, please don't switch off your PC

Chris, Community Team

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Lynda1781 · ‎13-07-2022

yes thats fine- now is perfect.

Chris-TalkTalk · ‎13-07-2022

Would you like me to do it now, it can take up to 15 minutes to complete?

Chris, Community Team

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Lynda1781 · ‎13-07-2022

HI Chris yes please.

Chris-TalkTalk · ‎13-07-2022

Hi Lynda,

I'm sorry to hear that you're experiencing problems with your VPN. We can try another firmware version, this usually resolves the problem, would you like to give it a try?

Chris

Chris, Community Team

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Broadband help

VPN Not working