For queries about your TalkTalk broadband service.
on 21-03-2023 09:04 AM
What is the latest firmware for hardware:
FAST5364 3.00
it currently runs on:
Software VersionGUI Version
Software Version SG4K10002828t
GUI Version 3.7.8
but i don't know if that is the latest now or not.
Thanks
Kriss
on 28-03-2023 08:36 AM
Hi krissn
Do you still need help with this?
Please can you add your name and TalkTalk landline number to your Community Profile.
Thanks
on 23-03-2023 09:40 AM
Hi krissn
Please can you add your name and TalkTalk landline number to your Community Profile.
Thanks
on 22-03-2023 10:32 AM
Hi krissn
This issue may now be resolved.
Please can you add your name and TalkTalk landline number to your Community Profile.
Thanks
on 22-03-2023 08:33 AM
Hi Kriss
Apologies, only TalkTalk can update the firmware, we can't send this in a file.
Debbie
on 22-03-2023 08:25 AM
Can I have the update file, please? the router is behind the firewall so I don't think you have TR069 link to it. Is that what you require to update?
Is there any changelog file that lists the security issues that the update resolves?
Thanks
Kriss
on 21-03-2023 09:09 AM
Hi krissn
The latest firmware version for the Sagemcom WIFI hub is 158.
We are experiencing some issues with firmware updating at the moment and this is under investigation with our Devices Team. Once this issue has been resolved then your router will be updated to the latest FW version.
Please can you keep your router powered up all the time, the firmware is usually updated overnight.
Thanks