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Broadband help

For queries about your TalkTalk broadband service.

What is the latest firmware for FAST5364

krissn
First Timer
Private Message
Message 7 of 7

What is the latest firmware for hardware:

FAST5364 3.00

 

it currently runs on:

Software VersionGUI Version

Software Version SG4K10002828t
GUI Version 3.7.8

but i don't know if that is the latest now or not.

 

Thanks

Kriss

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6 REPLIES 6

Message 1 of 7

Hi krissn

 

Do you still need help with this?

 

Please can you add your name and TalkTalk landline number to your Community Profile.

 

Thanks

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Message 2 of 7

Hi krissn

 

Please can you add your name and TalkTalk landline number to your Community Profile.

 

Thanks

 

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Message 3 of 7

Hi krissn

 

This issue may now be resolved.

 

Please can you add your name and TalkTalk landline number to your Community Profile.

 

Thanks

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Message 4 of 7

Hi Kriss

 

Apologies, only TalkTalk can update the firmware, we can't send this in a file.

 

Debbie

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Message 5 of 7

Can I have the update file, please? the router is behind the firewall so I don't think you have TR069 link to it. Is that what you require to update?

Is there any changelog file that lists the security issues that the update resolves?

Thanks

Kriss

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 6 of 7

Hi krissn

 

The latest firmware version for the Sagemcom WIFI hub is 158.

 

We are experiencing some issues with firmware updating at the moment and this is under investigation with our Devices Team. Once this issue has been resolved then your router will be updated to the latest FW version.

 

Please can you keep your router powered up all the time, the firmware is usually updated overnight.

 

Thanks

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