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Broadband help

For queries about your TalkTalk broadband service.

What to do with Talk Talk box?

ellis_307
First Timer
Private Message TalkTalk
Message 4 of 4

Hi there, I recently received a talk talk router but then changed my provider? How do I return it and a previous router I received before Talk Talk bought out Shell?

Ellis Cuffe
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3 REPLIES 3

Message 1 of 4

Thanks for that. You should be automatically sent a returns bag within the next couple of weeks but if for some reason you are not please let us know and we'll order one


Chris

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ellis_307
First Timer
Private Message TalkTalk
Message 2 of 4

Hi Chris, I've updated my details.

Ellis Cuffe
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Chris-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi ellis_307,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks
Chris

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