For queries about your TalkTalk broadband service.
on 24-09-2024 01:27 PM
Can you tell me what speed up/download I should expect
on 24-09-2024 01:44 PM
Hi Cosbysea,
Can you also please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Chris
Chris, Community Team
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on 24-09-2024 01:36 PM
Please can you give me something to go on here? What package are you on & what is the minimum download rate that TalkTalk quoted you? Then, if you log into whatever router you have & tell me what download rate it is displaying (assuming that you are not on a Full Fibre package). Then what speed test figures do you get from a device & is it a wireless or a wired (Ethernet) connection to your router?
Then I will be able to help you.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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