Where is the engineer

[Willis000]

The engineer did not turn up yesterday.

Over two weeks since I signed up. No TV box or router has arrived. My current supplier cut me off yesterday. I am now without either a phone, broadband and TV.

I am currently in IKEA using their WiFi. My daughter has tried calling all yesterday and this morning. The chat is not working.

I am completely stuck. I am disabled and also speech and hearing impaired. I need the phone for text relay. I don’t have a Mobile.

I cannot email anyone once I leave IKEA.

How do I get my service set up. Desperate is not even close. Am in a panic.

[Michelle-TalkTalk]

Hello,

I'm sorry to hear this. Can you please update your community profile to include your:
 

• Name
• Telephone number
• Alternative contact number
   

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

[martswain]

@Willis000  were TT supposed to be taking over a connection via the phone line ?

Have you received any equipment from TT ?

EXACTLY what service have you ordered from TT and what were you expecting to be installed ?

TT chat works from the link below, however you may have to adjust browser settings so that you can see that CHAT NOW button, some ad, banner and pop-up blockers suppress it.

Opera and Brave browsers are particularly problematic with some of their "security" features.

https://community.talktalk.co.uk/t5/Articles/Ways-of-contacting-us/ta-p/2230529#U2230529