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Broadband help

For queries about your TalkTalk broadband service.

Wifi booster / extender / mesh

Fpm95862
First Timer
Private Message TalkTalk
Message 3 of 3

Hi,

 

I am on Fibre 65 with a wifi Hub and a Sagemcom266 wifi booster. I still can't get full coverage across the house and wanted to buy another booster. I now understand TT don't sell these anymore. Is there a new option to extend wifi coverage? Do I need to go and get a 3rd party mesh network or does TT have a recommended solution to extending wifi coverage?

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2 REPLIES 2

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 3

Hi @Fpm95862 

 

The 266 is definitely 100% available. There was a delay whilst a new version was being developed (Version 2), it has one multifunction LED on it. You can purchase one from the loyalty dept on 0345 1725157 or 0330 12789. I presume that your old 266 is the original V1 (three LEDs on the front), there are a few firmware releases that must take place before you will be in a position to use both V1 & V2 together. They should work fine, but I am waiting myself for these updates before I can test a V1 & a V2 together.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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Chris-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi Fpm95862,

 

You can buy a 3rd party mesh system if it better fits your needs, other community members may be able to offer advice about this. Have you tried relocating the router and/or booster to provide better coverage?

Chris

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