Wifi connection upstairs in my house

[James19781]

My wifi connection is good down stairs in my house where my router is but as soon as we go up the stairs in our beroom it cuts out alot wat can i do to help signal upstairs 

[Michelle-TalkTalk]

Morning,

How are you getting on?

Thanks

[KeithFrench]

Hi @James19781 

Slow speed, intermittent dropouts, breaks in the signal, no signal on some or all devices or no internet access might be caused by Wi-Fi interference from other local networks, which can also lead to a permanent reduction in speed. No ISP can be responsible for your local environment, this is mainly a byproduct of the popularity of Wi-Fi.

Generally speaking, the 2.4GHz band suffers much more from interference than the 5GHz band, but the 2.4GHz one can sometimes have a better range, but this all depends on your local area.

If you would like me to help you, please can you specify the make/model of TalkTalk router that you are using?

[Chris-TalkTalk]

Hi James19781,

The router stats are showing local wifi congestion which is probably causing the poor wifi performance. Is your router situated close to other wifi or electrical devices that could be causing interference

Chris