broadband dropping out for over 10min periods

[Ciarandeux]

How do I contact Talk talk to complain about excessive dropouts of internet signal on my home broadband? These have become much commoner in the past few days and they last much longer than ever previously.  Thank you.

[Philile-TT]

Good morning @Ciarandeux just checking if you were able to contact the team over the weekend and received assistance? 

[Gliwmaeden2]

@Ciarandeux, if you feel it can't wait, or weekday daytime doesn't suit you, phone 03451 720088 for support today [they close at 6pm] or use Chat over the weekend. 

You don't need to be logged into My Account to use Chat, but need to pass security checks and answer initial bot questions to reach the right department live.

Full details of opening hours here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

[Divsec]

Hi @Ciarandeux your post has been escalated and you should hear soon.  In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

The staff here will be able to help but they don't operate weekends.

Which router do you have? Do you have a spare compatible power supply you could try?