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For queries about your TalkTalk broadband service.

getting into the postcode lottery websit

Sturminster
First Timer
Private Message TalkTalk
Message 2 of 2

We recently signed up for the postcode lottery online.  Initially we could get straight onto the website and do the quiz etc.  After a week this changed and all that came up on screen was hmmm

cannot reach this page.  Also when trying on our phones screen displayed connection for this site is not secure.  We can't work out what has gone wrong having tried disconnecting from the wifi for just over 30 minutes and the screen is still showing the same.  There isn't anything set re gambling sites so we're stumped.  Can anyone having experienced let us know how to solve the problem we would appreciate your advice.  Bear in mind we are rubbish at IT stuff!

 

Many thanks J & W

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Sturminster, I can see in Kidsafe you have gambling blocked. That setting will block the postcode lottery as lotteries are classed as gambling. You'd need to put the postcode lottery address you're trying to access in allowed.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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