For queries about your TalkTalk broadband service.
on 06-02-2022 08:59 AM
Hi All,
Been using HG635 for many years, no problems ever.
Suddenly started reverting to factory settings every couple of hours.
I suspect the hardware/firmware is corrupt.
Any chance of a replacement?
on 08-02-2022 06:44 AM
Hi Dave
Ok no problem.
Thanks
Debbie
on 07-02-2022 07:46 PM
hi debbie,
thanks for your offer of Huawei hub instead of the old HG635.
On this occasion, I think I'll decline your kind offer and go look on fleabay....
thanks anyway,
on 07-02-2022 08:26 AM
Hi davethurston
Apologies, we can't send a HG635 anymore. I can send a Huawei WIFI hub?
Thanks
Debbie
on 06-02-2022 03:15 PM
That is down to TalkTalk not me. I doubt very much if they have any HG635s left these days.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 06-02-2022 03:13 PM
Hi Keith, thanks for response.
Any chance specifically of an HG635 again as a replacement - I wrote some software that monitors the HG635 router but cannot cope with later models such as the dg8041w ?
If not, then anything reliable would be good.
Thanks in advance,
on 06-02-2022 01:32 PM
I think a newer router would be the thing to go for, I will ask TalkTalk for you on your behalf.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?