interent

[Basil50]

Hi 

My facebook is not loading any pics when I am connected to my home router it works ok when I am connecteded to a friends router. Online seaech it says there is a problem with my DNS I have changed this to google DNS and its still not working. I have done a speed test and thats coming back with 65mbps download and 9.29 upload please can you advise why its not working ?

thanks

[mandisa1-TT]

Thank you so much for the support @ferguson 

Hi there @Rebecca59 We would love to assist you with your query, please do as advised by @ferguson 

[ferguson]

@Rebecca59 

You have posted on an old and dormant thread. If you start your own topic and give us a bit more detail we can start to help. 

[Rebecca59]

My Internet keeps going off this stopping doing my work 😒 

[Anonymous]

Hi Megra,

I'm sorry to hear this. Please can you create your own topic and we can look into this further for you.

Thanks

Michelle

[Megra]

my baorband is flushing and doesn’t work 

[Anonymous]

Morning,

How are you getting on? Has there been any improvement?

Thanks

[Debbie-TalkTalk]

Hi Basil50

Have you tried powering down the router for a full 30 minutes?

Thanks

[Skynet_TX]

Hi @Basil50,

Have you tried leaving your router switched off for over 30 minutes, this will ensure it creates a new 'session' in the street cabinet when you switch it back on, would be interesting to see if a new session will resolve the issue.

Would also be worth checking Homesafe, just to see if you have any settings switched on that could be blocking things.